![]() ![]() Conclusion: the model provides consistent results and can assist managers in designing development programs aimed at improving the economic, environmental, and social performance of suppliers. ![]() The classification results were endorsed by the decision-makers involved. In the pilot application, the performance of six suppliers was analyzed and ranked according to 28 criteria. Two employees of the company chose a set of segmentation criteria, assigned weights to these criteria, and evaluated the performance of suppliers. It was implemented using Microsoft Excel© and applied to a hydropower plant. ![]() Proposal: the model classifies suppliers in a segmentation matrix considering their capabilities and willingness to collaborate. Objective: this study proposes a hesitant fuzzy linguistic TOPSIS model for supplier segmentation based on economic, environmental, and social criteria. ![]()
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